Supervisor - Customer Experience Specialist

6 days ago


Washington, Washington, D.C., United States TopView Sightseeing Full time
Job Summary: As a Supervisor at TopView Sightseeing, you will play a key role in delivering exceptional customer experiences. Your responsibilities will include managing daily schedules, confirming catering orders, and ensuring smooth operations.

About the Role:
  • Manage daily schedules and ensure adequate staff coverage.
  • Communicate with the catering team to confirm orders and provide food predictions.
  • Ensure all necessary materials are prepared for the Tea Bus operation.
  • Provide guidance and support to staff members as needed.

Key Skills and Qualifications:
  • Leadership experience in the restaurant industry.
  • Excellent time management and communication skills.
  • Able to work a varied schedule including evenings and weekends.

Salary Range: $45,000 - $65,000 per annum depending on experience.

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