Guest Experience Supervisor

3 days ago


Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time
Join Our Team

We are seeking a motivated and detail-oriented Guest Experience Supervisor to join our team. As a Guest Experience Supervisor, you will be responsible for leading our guest experience team and ensuring that all guests receive exceptional service.

Key Responsibilities
  • Guest Experience: Ensure that all guests receive exceptional service and have a positive experience with our team.
  • Team Leadership: Lead and motivate team members to achieve high levels of performance and customer satisfaction.
  • Quality Control: Monitor and improve quality control processes to ensure high-quality guest experiences.
Requirements
  • Education: High school diploma or equivalent required; relevant working experience also accepted.
  • Experience: 1+ year in a supervisory role, preferably in valet parking or a related field.
  • Skills: Strong leadership and communication skills, ability to multitask in a fast-paced environment, and proficiency in technology platforms.
Salary Range

$55,000 - $65,000 per year, depending on experience.



  • Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    Elevate Your Career with EvolutionWe operate and manage parking and front door services at top hotels like the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, and Hyatt.As our Guest Services Manager, you will oversee all aspects of parking operations, maintaining Forbes guest service standards and prioritizing client relationships.With a strong team...


  • Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    Job Title: Ramp CaptainLocation: Hotels and Resorts NationwideJob Type: Full-time/Part-timeHourly Rate: $17.50-$17.50 USD per hourBenefits:Comprehensive benefits package including health, dental, and vision insurancePaid time off and company-paid holidaysResponsibilities:Greet guests promptly and welcome them to our parking facilitiesProvide clear...


  • Washington, Washington, D.C., United States Marriott Full time

    Marriott Hotels is seeking a Guest Experience Coordinator to join our team. This role is responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing personalized assistance to guests.This is a part-time position with a starting hourly rate of $21.15, increasing to $23.74 after six months and $28.20...


  • Washington, Washington, D.C., United States Throw Social Full time

    About Us">At Throw Social and Kick Axe, we offer a unique dining experience with a wide range of food and beverage options, including cabana service and live entertainment.">We have received recognition from top media outlets such as VICELAND, CNN, CBS, ABC, NBC, and more. Visit our website at www.kickaxe.com and www.throwsocial.com to learn more about...


  • Washington, Washington, D.C., United States SIXTY VINES 2200 PENN LLC Full time

    Join Our TeamSixty Vines 2200 Penn LLC is a dynamic restaurant seeking an experienced host to join our team. As a host, you will be responsible for delivering exceptional guest experiences and creating a memorable atmosphere. If you are passionate about hospitality and have a knack for providing outstanding customer service, we encourage you to apply for...


  • Washington, Washington, D.C., United States F1 Arcade Full time

    About the RoleWe are seeking an experienced Guest Service Manager to lead our team at F1 Arcade in Washington, D.C. This dynamic entertainment venue combines high-speed racing simulators with a vibrant arcade experience.The successful candidate will oversee daily operations, manage guest interactions, and develop strategies to enhance the overall guest...


  • Washington, Washington, D.C., United States Washington Nationals Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Guest Experience Specialist to join our Experience & Hospitality team at Nationals Park.Job SummaryThe primary responsibility of this role is to assist with the day-to-day operations of the Experience & Hospitality department, ensuring that all guests have an exceptional experience throughout...


  • Washington, Washington, D.C., United States Country Inn & Suites Full time

    About the RoleThe Country Inn & Suites is a limited service upper mid-scale hotel looking for a skilled Guest Service Representative to join our team.Primary DutiesRegister guests, assign rooms, and accommodate special requests.Maintain accurate records of reservations, cancellations, and room status updates.Coordinate with housekeeping and maintenance...


  • Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    About Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services, exclusively serving the hotel industry nationwide. Our expertise lies in operating and managing parking and front door services for top hotels like the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and many...


  • Washington, Washington, D.C., United States Food People Restaurant Group Full time

    Front of House Manager Job DescriptionWe are seeking an experienced Front of House Manager to join our team at Food People Restaurant Group in Columbia, SC.The estimated salary range for this position is $55,000-$60,000 per year.Key Responsibilities:Lead and manage front-of-house staff to deliver exceptional guest experiences.Implement effective inventory...


  • Washington, Washington, D.C., United States Corner Table Restaurants Full time

    About The SmithAs a popular casual neighborhood brasserie, The Smith offers a lively atmosphere perfect for an after-work bite, drinks on the town, or a special occasion. Our menu features bistro classics, seasonal fare, and craft cocktails.At Corner Table Restaurants, we strive to create an environment where everyone feels welcome and valued. Diversity,...

  • Rooftop Lounge Server

    4 weeks ago


    Washington, Washington, D.C., United States Rosewood Hotel Group Full time

    Rosewood Hotel Group is committed to delivering exceptional guest experiences, and we're seeking a skilled Rooftop/Lounge Server to join our team. This role offers a unique opportunity to provide personalized service to guests in an upscale setting.">Company Overview">Our company is built on the principles of relationship hospitality, where we strive to...


  • Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    Job OverviewWe are seeking a highly skilled Executive Parking Operations Manager to oversee all aspects of our parking operations. This includes managing valet parking operations, maintaining high-quality guest service standards, prioritizing client relationships, and motivating team members to achieve exceptional results.ResponsibilitiesValet Ramp...


  • Washington, Washington, D.C., United States Emmy Squared Pizza Full time

    **About the Role**As a Front of House Supervisor at Emmy Squared Pizza, you will be responsible for ensuring guest satisfaction by interacting with guests and engaging in service recovery when issues arise. You will also ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.

  • Ramp Team Leader

    4 weeks ago


    Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    Job OverviewElevate the guest experience as a Ramp Captain at Evolution Parking & Guest Services, where you will orchestrate seamless service delivery while ensuring exceptional standards are met. As a key member of our team, you will provide leadership and support to coworkers, making sound judgments when needed.Key Responsibilities:Guest Service...


  • Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    Responsibilities and RequirementsAs a Valet Attendant, you will:Provide exceptional customer service to guests in a professional and courteous mannerAssist arriving and departing guests with parking, luggage, and vehicle retrievalWork collaboratively with your team to ensure seamless operationsTo succeed in this role, you will need:A high school diploma or...


  • Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    Join Our Team as a Hotel Valet and Concierge ExpertWe're hiring experienced and enthusiastic individuals to fill Valet Attendant roles at top hotels across the US. As a Valet Attendant, you'll be the face of our brand, delivering exceptional service to guests and setting the tone for an unforgettable experience.Your Key Responsibilities Will...


  • Washington, Washington, D.C., United States TopView Sightseeing Full time

    Job Summary: As a Supervisor at TopView Sightseeing, you will play a key role in delivering exceptional customer experiences. Your responsibilities will include managing daily schedules, confirming catering orders, and ensuring smooth operations.About the Role:Manage daily schedules and ensure adequate staff coverage.Communicate with the catering team to...


  • Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    About the RoleWe are looking for a dedicated and experienced Valet Services Director to lead our valet services team. As a key member of our operations team, you will be responsible for overseeing all aspects of our valet services, including ensuring high-quality guest experiences, managing client relationships, and driving business growth.Key...


  • Washington, Washington, D.C., United States Evolution Parking & Guest Services Full time

    About UsEvolution Parking & Guest Services is a leading provider of valet parking and front door services to hotels and resorts nationwide.We operate in a highly competitive market, focusing exclusively on serving the hotel industry. This allows us to offer our clients a sophisticated guest service platform without distractions from other verticals.Our...