Patient Support Coordinator Position

2 weeks ago

Albuquerque, New Mexico, United States TalentCare Full time

Why You Will Appreciate This Role

If you are enthusiastic about assisting others and thrive in a dynamic environment, TalentCare, a premier provider in the healthcare sector, is seeking a Client Care Specialist. This role is essential for ensuring a positive experience for our clients.

As the initial and final point of contact for our valued clients, your position as Client Care Specialist is vital to our operations. You will collaborate with a dedicated team committed to supporting patients in their journey towards recovery. At TalentCare, we aim to revolutionize the healthcare experience by implementing personalized care strategies, and we invite you to be part of this significant mission.

This is a remarkable opportunity to join a forward-thinking organization. As a member of the TalentCare family, you will benefit from professional growth opportunities, advanced technology, and mentorship from experienced leaders who are invested in your success.

Key Responsibilities

  • Manage patient scheduling and appointments across multiple phone lines.
  • Collect and maintain new patient information and track referrals.
  • Serve as a liaison between patients and healthcare providers, ensuring clear communication.
  • Process and log all reports sent to medical professionals.
  • Handle payment collection and verify insurance details.
  • Manage incoming and outgoing mail, ensuring proper distribution.
  • Facilitate the completion of benefits paperwork for billing purposes.
  • Coordinate patient communications and scheduling, including reminders and cancellations.
  • Gather new patient intake data and monitor clinic referrals.
  • Fax necessary documents to physicians and maintain logs of incoming correspondence.
  • Verify insurance coverage and manage patient co-payments.
  • Communicate effectively with the office manager and clinical staff regarding patient arrivals.

Qualifications

  • High school diploma or equivalent.
  • Valid driver's license and reliable transportation.
  • Strong communication skills and ability to multitask with attention to detail.
  • Positive attitude, strong work ethic, integrity, and empathy towards individuals in distress.

Type: Full Time (Hourly)

Job ID: 53253

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