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Patient Services Coordinator
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Patient Services Coordinator
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Patient Service Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Service Coordinator to join our team at UNM Medical Group, Inc. This role is critical to the success of our department, and we are looking for a candidate who can provide exceptional administrative support and patient service.
Key Responsibilities- Reception and Registration: Provide exceptional patient service by answering incoming calls, checking patients in and out, and coordinating appointment scheduling.
- Financial and Cash Management: Collect co-pays, collect upfront payments, and generate patient receipts. Reconcile daily cash collections and follow established cash management policies and procedures.
- Billing and Prior Authorization: Generate charge documents and other billing paperwork to ensure proper billing information is obtained and documented. Coordinate and process referrals and prior authorizations with insurance companies.
- Communication and Record Keeping: Maintain ongoing communication with the centralized UNMMG Practice Coordinator to address staffing issues, training, and support. Keep accurate records and filing systems up to date.
- Education: High school diploma or GED. Completed degree(s) from an accredited institution may be substituted for experience on a year-for-year basis.
- Skills: Excellent communication and customer service skills. Ability to work in a fast-paced environment and prioritize tasks effectively.
UNM Medical Group, Inc. is a dynamic organization that values diversity, equity, and inclusion. We strive to provide exceptional patient care and service, and we are committed to fostering a culture of respect and excellence.