Avocado Sales Support Specialist
2 days ago
We are seeking a highly skilled and detail-oriented Avocado Sales Support Representative to join our team at West Pak Avocado, Inc. This role will provide administrative support to our customers, ensuring seamless communication and order processing.
Key Responsibilities:- Partner with the sales team to meet and exceed customer expectations through open and interactive communication.
- Effectively manage sales and customer calls, responding to direct sales emails and forwarding messages and calls to the appropriate sales person.
- Maintain customer needs to ensure proper order entry.
- Receive and enter sales orders into our EDI systems, such as ITrade, Famous FIS Messenger, or customer portals, based on customer requirements.
- Process internal reporting information for the sales team to review and analyze.
- Perform other duties as assigned.
- High School Diploma or GED; Associates degree a plus.
- Minimum 2 years of customer service experience.
- Great problem-solving aptitude.
- Attention to detail.
- Interpersonal and customer service skills.
- Analytical and problem-solving skills.
- Bilingual English/Spanish a plus, but not required.
- Competency in Microsoft applications, including Word, Excel, and Outlook.
- Excellent organizational skills and ability to excel at details, multi-tasking, and working under pressure.
- Attentiveness and patience.
- Time-management skills.
- Ability to find the positive in any situation.
The base pay for this role is $20.00/hour to $21.00/hour, with additional benefits and cash bonuses available based on skills and experience.
Physical Requirements:This role requires frequent sitting for prolonged periods, occasional standing and walking, and the ability to use a computer, calculator, and standard office equipment.
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