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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Specialist to join our team at II-VI Aerospace & Defense. As a key member of our IT department, you will be responsible for providing technical support to our local site business users, ensuring the smooth operation of our computing, storage, and networking infrastructure.
Key Responsibilities- Administer, maintain, and monitor all IT systems and equipment, including desktops, laptops, servers, and network devices.
- Provide desktop support services, including PC and laptop setup, configuration, and troubleshooting.
- Lead or participate in local and division system implementation projects, introducing new technologies and ensuring compliance with Coherent IT policies and procedures.
- Manage SOX and DFAR compliance activities at the local sites, ensuring adherence to company policies and procedures.
- Collaborate with other members of the division and corporate IT team on new solution implementation and support of IT systems and services.
- AA degree with an emphasis in Computer Technology or certification from a college or computer technical trade school.
- Minimum of 8 years of experience in the Information Technology field, with extensive hands-on experience in installing, configuring, and troubleshooting software and hardware equipment.
- Experience supporting a variety of computer-based systems and equipment used in the manufacturing environment.
- Administration and operation of local network infrastructure and associated servers.
- Extensive experience with Microsoft Technologies and solutions, as well as experience with one or more cloud providers (AWS, Azure, GCP, etc.).
- Proficient with IT technologies, including networking, telecommunications, servers, security, and applications.
- Knowledge of Windows desktops/workstations, Windows Server Operating Systems, Cisco networking, telecommunications tools, and Network Management Systems.
- Excellent customer service skills, with the ability to communicate effectively with end-users and management.
- Ability to handle multiple priorities involving external and internal priorities.
- Able to work independently under minimal supervision, planning and prioritizing daily, weekly, and monthly tasks.
Must be able to lift and carry up to 50 pounds short distances with or without assistance. Must be able to bend, squat, or crawl to reach low objects or tight spaces.
Quality and Environmental ResponsibilitiesDepending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001, and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture CommitmentEnsure adherence to company's values (ICARE) in all aspects of your position at Coherent: Integrity, Collaboration, Accountability, Respect, Enthusiasm.
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. person, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
