Service Leader

21 hours ago


Toledo, Ohio, United States Chipotle Full time
Transforming the Fast Food Experience

At Chipotle, we're redefining the fast food industry by serving high-quality, responsibly sourced food that's made with integrity. As a Service Leader, you'll play a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served. You'll also be responsible for training and leading a team of crew members to provide exceptional customer service.

Key Responsibilities:

  • Ensure great tasting, high-quality food is served to customers
  • Help resolve food quality issues and support food safety initiatives
  • Monitor crew breaks, shift changes, and line schedules to ensure smooth operations
  • Develop and cross-train front-of-house crew members
  • Assist with crew performance reviews and develop future Service Leaders
  • Perform miscellaneous office administration duties, such as banking, cash handling, and office paperwork

What We're Looking For:

  • Previous experience as a Chipotle crew member or Kitchen Leader
  • Ability to understand and articulate Chipotle's Food With Integrity philosophy
  • Knowledge of cash handling policies and procedures
  • Experience with food safety and health department matters
  • Familiarity with office paperwork and equipment maintenance
  • High school diploma or equivalent

About Chipotle:

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leading restaurant company that's committed to making a positive impact on the food industry. We're dedicated to serving responsibly sourced, classically cooked food with wholesome ingredients without artificial colors, flavors, or preservatives. With a strong focus on digital innovation and sustainable business practices, we're shaping the future of fast food and making it more accessible to everyone.
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