Customer Service Representative

2 weeks ago


Hood River, Oregon, United States Rosauers Supermarkets Full time

Job Type:

Full-time

Position Overview:

At Rosauers Supermarkets, we take pride in being a cornerstone of our community, dedicated to providing an exceptional grocery shopping experience. Our mission is to create a welcoming environment for food lovers, encouraging them to explore our diverse range of products. Our team is the heart of our operation, committed to enhancing each customer's shopping journey through genuine interactions and outstanding service.

Your Role:

As a vital member of our team, you will serve as the friendly face of our store, ensuring that every customer feels appreciated and valued. Your role will involve facilitating smooth transactions and contributing to a positive shopping atmosphere. Your strong communication skills and meticulous attention to detail will help us leave a lasting impression on our customers.

Key Responsibilities:

  • Greet and assist customers as they enter and exit the store.
  • Provide information and support to customers, helping them find products and answering inquiries.
  • Process transactions efficiently using cash registers.
  • Ensure accurate pricing and scanning of items.
  • Handle various payment methods, including cash and credit.
  • Issue receipts, refunds, and manage exchanges.
  • Promote products and inform customers about new arrivals.
  • Address customer concerns and provide solutions.
  • Maintain cleanliness and organization at checkout areas.
  • Monitor transactions and report any discrepancies.
  • Package purchases securely for customers.
  • Assist with merchandise returns and exchanges.
  • Perform additional tasks as needed.
Qualifications:
  • Prior experience in a retail or customer service role is preferred.
  • A positive attitude and passion for customer service.
  • Commitment to exceeding customer expectations.
Benefits:
  • Competitive weekly pay.
  • Comprehensive health care options (Medical, Dental, Vision, Prescription).
  • Retirement savings plan with company matching.
  • Paid time off for vacations, sick days, and holidays.
  • Life insurance options.
  • Pet insurance availability.
  • Employee discounts on store products.
  • Opportunities for scholarships and leadership training.
  • Access to an employee assistance program.
Requirements:
  • Must be at least 18 years old.
  • Successful completion of a pre-employment background check.
Application Process:

To apply, please click the 'Apply' button. Our hiring team will review your application and reach out with the next steps.

Company Overview:

Rosauers Supermarkets is an equal opportunity employer, dedicated to building a diverse workforce.

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