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Customer Service Representative

2 months ago

Rogue River, Oregon, United States Dean Stirm - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Dean Stirm - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their needs and concerns in a timely and professional manner.
  • Insurance Sales and Marketing: Use a customer-focused approach to educate customers about insurance options and develop leads to grow our business.
  • Business Development: Identify opportunities to expand our customer base and develop strategies to achieve business growth.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and team members.
  • Customer-Focused: Be passionate about delivering exceptional customer service and building strong relationships with our customers.
  • Business Acumen: Have a basic understanding of business principles and be able to analyze data to inform business decisions.
  • Team Player: Be able to work collaboratively with our team to achieve business objectives.
What We Offer
  • Competitive Compensation: Earn a competitive salary and commission/bonus structure.
  • Opportunities for Growth: Develop your skills and advance your career within our agency.
  • Collaborative Work Environment: Work in a dynamic and supportive team environment.