eBilling Team Lead

3 weeks ago


Washington, United States Consultative Search Group Full time
eBilling Supervisor Job Description

A leading global law firm is seeking an eBilling Supervisor to join their team. The successful candidate will play a central role in the eBilling and Billing Team, demonstrating excellence in the electronic billing process and resolving complex eBilling problems.

Key Responsibilities:
  • Supervise and train a team of direct reports, contributing to their development and advancement.
  • Organize workflows, monitor employee productivity, and provide constructive feedback and training when needed.
  • Enhance the eBilling team's organizational system to track and follow up with clients and firm contacts to resolve ongoing issues.
  • Analyze rejection trends and patterns, ensuring corrective actions are in place to limit or prevent future reductions and rejections.
  • Track resubmission deadlines, coordinate with billing specialists, and communicate with supervisors and regional managers regarding areas of concern and non-performance.
Qualifications:
  • Effective communication with all levels of personnel.
  • Excellent attention to detail and top-notch written and verbal communication skills.
  • Ability to manage competing requests, prioritize according to firm and client deadlines, and work overtime as needed.
  • College degree and minimum of 5 years of legal e-billing experience required.
  • Experience working with eBillingHub, BillBlast, and Aderant billing software, as well as strong technology skills, including MS Office Suite.

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