eBilling Supervisor
3 weeks ago
We are seeking a highly skilled eBilling Supervisor to join our team at Consultative Search Group. As a key member of our eBilling and Billing Team, you will play a central role in ensuring the smooth operation of our electronic billing process.
The ideal candidate will have a strong background in e-billing, excellent analytical and problem-solving skills, and the ability to work effectively in a fast-paced environment. You will be responsible for supervising a team of direct reports, analyzing and resolving complex eBilling problems, and developing solutions to improve our eBilling processes.
Key Responsibilities- Supervise and train a team of eight to nine direct reports, providing guidance and support to ensure they meet performance goals and deadlines.
- Organize workflows and ensure direct reports understand their duties and delegated tasks, monitoring productivity and providing constructive feedback and training as needed.
- Enhance our existing organizational system for tracking and following up with clients and firm contacts to resolve ongoing issues, such as invoice rejections and resubmissions.
- Develop solutions to ensure corrective actions are in place for future submissions by analyzing rejection trends and patterns.
- Track resubmission deadlines across key corporate clients and coordinate with billing specialists to resolve reductions in a timely manner.
- College degree
- Minimum of 5 years of legal e-billing experience
- Experience working with eBillingHub and/or BillBlast and Aderant billing software
- Strong technology skills, including MS Office Suite, and ability to leverage technology in work processes
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