Seasonal Retail Customer Service Representative
2 weeks ago
We are seeking a Seasonal Retail Customer Service Team Member to join our team at Michaels. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a seamless shopping experience.
Key Responsibilities- Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Help customers locate products, answer questions, and provide solutions to meet their needs
- Process transactions accurately and efficiently, maintaining a high level of cash handling standards
- Engage customers in our Rewards program and Private Label Credit Cards, promoting enrollment and education on the benefits
- Participate in truck unloading, stocking, and planogram processes to maintain a well-merchandised store
- Contribute to store recovery and maintenance, including merchandise returns and general store recovery
- Support shrink and safety programs, adhering to Standard Operating Procedures and Company policies
- Interact with colleagues in a positive and respectful manner, promoting a collaborative and inclusive work environment
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, and carrying
- Ability to work in a fast-paced environment, adapting to changing priorities and demands
As a Seasonal Retail Customer Service Team Member at Michaels, you will have the opportunity to develop your skills, work with a talented team, and contribute to the success of our company. We offer a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment.
Michaels is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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