Senior Account Representative

6 days ago


Plymouth, Michigan, United States Tokai Rika Group Full time
Key Responsibilities
  • Represent Tokai Rika commercially with Customers, aligning with Tokai Rika sales objectives.
  • Facilitate sales-related commercial communications between TR and assigned Customers.
  • Resolve sales-related, commercial, and financial discrepancies.
  • Negotiate piece prices, tooling, obsolescence, design changes, and other commercial terms.
  • Build multi-level relationships within the Customer's organization.
  • Maintain high customer satisfaction levels.
Customer Communication and Expectations
  • Receive and distribute RFQs, price targets, APR expectations, and competitor information.
  • Review and understand Customer terms and conditions.
  • Develop Customer Sales Strategies with significant assistance and guidance.
  • Understand current market trends and their relationship to Customer expectations.
  • Work to improve profits and reduce costs or losses:
  • Adhere to corporate profit targets.
  • Understand corporate cost structures.
  • Negotiate costs internally to meet Customer price targets.
  • Monitor and report on Customer and commodity annual profitability targets.
  • Support and follow TR established processes, procedures, and policies:
  • Follow, mentor, and train on TS and ISO procedures.
  • Support TR Quality and Environmental Policies.
Departmental Support
  • Mentor and train Account Representative I.
  • Document processing (filing, saving, faxing, distributing, etc.).
  • Complete special projects assigned by Account Representative III and Manager.

Tokai Rika Group is a Japanese-owned automotive parts supplier serving Japanese Transplants and domestic OEMs.

Located in Plymouth, MI, TRAM, Inc. is a subsidiary of Tokai-Rika Co. LTD, founded in 1986, with 5 locations and 2,500+ employees.

We manufacture automotive components, including switch-related products and security and safety-related products.

Join our organization and enhance your skills to become a valuable member of our successful team.

TRAM, Inc. is an Equal Opportunity Employer.

For additional information, please visit our website.



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