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Customer Service Liaison

2 months ago

Addison, Texas, United States American Flyers Full time

**Job Summary**

At American Flyers, we are seeking a highly skilled and organized Customer Service Liaison to join our team. As a key member of our student services department, you will be responsible for providing exceptional customer service to our students and their families.

**Key Responsibilities**

• Provide daily administrative support to the student services team

• Assist senior management with various tasks and projects

• Run reports and maintain accurate records

• Build and maintain relationships with students and their parents

• Audit inventory and ensure compliance with FAA and TSA regulations

• Develop and implement processes to improve customer service and student satisfaction

**Requirements**

• Possess superior verbal, written, organizational, and problem-solving skills

• Be comfortable working in a team environment

• Ability to communicate effectively with students and their families

• Proactive and results-driven with a can-do attitude

• Aviation experience preferred

• Notary public certification preferred

• Fluency in reading, writing, and speaking Spanish a plus

**Benefits**

• Advancement opportunities based on performance

• Competitive compensation package, including earned commissions and bonuses

• Group medical insurance program

• 401(k) plan with company contributions and life insurance program

• Paid vacations and holidays

• Comprehensive training and education on company procedures and flight programs