Customer Service Specialist

6 days ago


West Hollywood, United States adidas Full time
About the Role

We are seeking a highly motivated and enthusiastic Retail Store Associate to join our team at adidas. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Sales Growth: Meet or exceed sales targets, identifying opportunities to upsell and cross-sell products to customers.
  • Product Knowledge: Stay up-to-date on product information, features, and benefits, and be able to communicate this knowledge to customers.
  • Store Operations: Maintain a high level of store appearance, including visual merchandising and inventory management.
  • Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in a fast-paced retail environment.
Requirements
  • Availability: Must be available to work a variety of shifts, including evenings and weekends.
  • Experience: Previous retail experience is preferred, but not required.
  • Education: High school diploma or equivalent required.
  • Skills: Basic numeracy, literacy, and verbal communication skills required.
  • Age: Must be at least 16 years old.
Why adidas?
  • Diversity and Inclusion: We are committed to creating a diverse and inclusive workplace where everyone can thrive.
  • Benefits: We offer a range of benefits, including medical, dental, and vision coverage, as well as a 401(k) plan and stock purchase plan.
  • Opportunities: We offer opportunities for career growth and development, as well as a chance to work with a global brand.


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