Customer Service Specialist
6 days ago
We are seeking a highly motivated and enthusiastic Retail Store Associate to join our team at adidas. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.
Key Responsibilities- Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
- Sales Growth: Meet or exceed sales targets, identifying opportunities to upsell and cross-sell products to customers.
- Product Knowledge: Stay up-to-date on product information, features, and benefits, and be able to communicate this knowledge to customers.
- Store Operations: Maintain a high level of store appearance, including visual merchandising and inventory management.
- Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in a fast-paced retail environment.
- Availability: Must be available to work a variety of shifts, including evenings and weekends.
- Experience: Previous retail experience is preferred, but not required.
- Education: High school diploma or equivalent required.
- Skills: Basic numeracy, literacy, and verbal communication skills required.
- Age: Must be at least 16 years old.
- Diversity and Inclusion: We are committed to creating a diverse and inclusive workplace where everyone can thrive.
- Benefits: We offer a range of benefits, including medical, dental, and vision coverage, as well as a 401(k) plan and stock purchase plan.
- Opportunities: We offer opportunities for career growth and development, as well as a chance to work with a global brand.
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