Retail Customer Service Specialist

7 days ago

West Hollywood, United States Kreation Organic Juicery Full time
About Kreation Organic Juicery

Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We are committed to using 100% USDA Certified organic fruits and vegetables purchased locally, which flood the body's cells with vitamins, minerals, and enzymes that cleanse, heal, and nourish.

Job Summary

We are seeking a passionate Customer Service/Cashier to join our team at Kreation Organic Juicery. As a Customer Service/Cashier, you will play a vital role in our team, embodying our values of Service, Style, Selection, and Excellence. Your primary responsibility will be to deliver exceptional customer experiences, ensuring our guests receive top-notch service.

Key Responsibilities:
  • Warmly greet guests upon eye contact, providing energetic and prompt service
  • Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience
  • Possess extensive knowledge about Kreation Organic Juicery offerings, including ingredients and benefits
  • Exceed guest expectations by delivering a positive and complete experience
  • Uphold Kreation Organic Juicery's standards for Service, Style, Selection, and Excellence
  • Achieve established sales goals
  • Enroll all customers in our Loyalty Program
  • Promote a strong sense of teamwork by working together collaboratively to achieve goals
  • Other job-related duties as requested
Requirements:
  • Previous 2 years customer service experience is preferred
  • Excellent communication skills with a friendly and professional demeanor
  • Passion, knowledge, interest in health, fitness and/or wellness
  • Ability to build customer relationships and deliver exceptional service
  • Ability to quickly learn new procedures, processes, and product knowledge
  • Strong verbal & written communication skills with proficiency in English
  • Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
  • Comfortable with exposure to steam, varying temperatures, and humidity
  • High energy, excellent communication, team-oriented, and diligent work ethic
  • Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
  • Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays

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