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Business Development Manager

2 months ago


East Saint Louis, Illinois, United States Waterway Carwash Full time
Job Description

Job Title: Business Development Manager

Job Summary:

We are seeking a highly motivated and results-driven Business Development Manager to join our team at Waterway Carwash. As a Business Development Manager, you will be responsible for leading our retail operations, managing daily store production, and ensuring exceptional customer service.

Key Responsibilities:

  • Provide excellent customer service by leading by example and delivering outstanding customer service.
  • Manage daily operations, including coordinating daily store production, staffing, and ensuring the store is opened and staffed correctly.
  • Maintain a safe, clean, and organized environment to ensure a positive visit for every customer.
  • Lead, manage, and supervise employees, providing daily direction and coaching to enhance performance and employee satisfaction.
  • Complete all required administrative tasks punctually and accurately.
  • Respond to and effectively resolve customer and employee concerns and issues.
  • Monitor and manage store inventories and complete regular audits to ensure the store meets appearance and safety standards.

Requirements:

  • Current and valid driver's license.
  • Associate's degree or above, or at least 2 years' experience in supervisory or management, professional sales, or military leadership.
  • Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
  • At least 16 years of age.
  • Authorized to work in the US and not require sponsorship now or in the future.

Physical Requirements:

  • Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
  • Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level.
  • Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.

Benefits:

  • Paid Time Off (PTO) – up to 12 days earned the first year.
  • Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
  • Long-term Investment Matching Program.
  • College Tuition Assistance Program – up to $4,000 in tuition expenses covered.
  • Very generous Referral Bonus Program.
  • Casual Waterway Manager uniforms provided.
  • Stay active in an outdoor, fast-paced work environment (NOT a desk job).
  • FREE CAR WASHES & FUEL DISCOUNTS.