Cashier Supervisor

1 day ago


Grand Rapids, Michigan, United States 99 Ranch Market Full time
Job Description:

At 99 Ranch Market, we are passionate about providing exceptional customer service and creating a welcoming shopping experience for our customers. As a Cashier Supervisor, you will play a key role in ensuring that our customers receive the best possible service and that our store runs smoothly.

Key Responsibilities:
  • Proactively greet customers and answer their questions in a professional manner
  • Identify product items properly and scan customer orders accurately and efficiently
  • Follow all cash handling procedures and complete the process accurately and efficiently
  • Bag items properly and answer customer inquiries by phone or in person with appropriate etiquette
  • Conduct customer returns and exchanges in compliance with company policies
  • Properly handle customer suggestions and complaints for customer retention
  • Review, create, and apply new batches, update prices in the system, and make various sizes of price tags
  • Process online orders according to company procedures
  • Maintain clean, organized work areas and comply with internal procedures
Requirements:
  • Previous front-end customer service experience preferred
  • Knowledge of cashier registers, POS devices, online orders platforms, and computers
  • Excellent communication skills and willingness to help with customer requests
  • Available to work on weekends and holidays or rotating schedules
Physical Demands:
  • Standing for extended periods is commonly required
  • Repetitively ring up items of 0-5 lbs
  • Make repetitive finger and wrist movements
  • Good manual dexterity for the use of processing equipment such as cutters or labeling
  • Ability to lift 30 lbs or more with appropriate equipment
Benefits:
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) matching
  • Paid vacation


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