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Road/Dispatch Supervisor

1 month ago

Phoenix, Arizona, United States Transdev Full time
About Transdev

Transdev is a leading provider of transportation services, operating in 19 countries and employing over 110,000 team members worldwide. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.

Job Summary

We are seeking a highly skilled Road/Dispatch Supervisor to join our team in Phoenix, AZ. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our drivers, ensuring the safe and efficient operation of our transportation services.

Key Responsibilities
  • Communicate job requirements and responsibilities to drivers
  • Take responsibility for day-to-day scheduling, counseling, and evaluation reports to local management
  • Conduct on-the-scene accident investigations and assist drivers in preparing accident reports and safety violation documents
  • Observe drivers on the road and correct safety problems on the scene while documenting violations
  • Liaise between drivers and clients and organization in customer service issues
  • Evaluate and monitor driver safety and performance, as well as compliance in legal, employment, and labor policy matters
  • Assist in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed
  • Meet all driver qualifications at location
  • Obtain a CDL required to operate vehicles at location, maintain that license, and drive routes periodically
  • Additional duties as assigned
Requirements
  • A High School Diploma or GED
  • Supervisory experience with hourly employees, mass transit supervisory experience preferred
  • Computer literate with working knowledge of Word, Excel, and PowerPoint
  • Familiar with basic vehicle mechanical processes and maintenance
  • Excellent verbal, written, and relational communication skills, with ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public
  • Work extended hours regularly, including Saturday
  • Possess a working vehicle to travel within the service area as needed
Why Work for Transdev?
  • $20.60/hour
  • Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision
  • Paid time off and vacation