Service Manager

1 month ago


Merrillville, Indiana, United States Southlake Auto Group Full time
Job Overview

We are seeking a highly skilled Service Manager to oversee our service department and ensure exceptional customer experiences. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering top-notch service.

Key Responsibilities
  • Lead and manage the service team to achieve sales goals and objectives.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to ensure seamless service delivery.
  • Monitor and analyze service metrics to identify areas for improvement.
  • Provide coaching and training to service team members to enhance their skills and knowledge.
  • Ensure compliance with industry regulations and company policies.
Requirements
  • Bachelor's degree in a related field.
  • Previous sales and management experience.
  • Strong industry knowledge and understanding of customer needs.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work under pressure and manage multiple priorities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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