Retail Sales Lead

2 days ago


Durham, North Carolina, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Sales Lead to join our team at The Streets at Southpoint in Durham, NC. As a Sales Lead, you will be responsible for delivering an exceptional customer experience and driving sales growth in our retail store.

Key Responsibilities
  • Provide best-in-class customer service and support in sales and operations
  • Enable seamless shopping experiences between our website and retail stores using cutting-edge technology
  • Work closely with the Store Manager, supervisors, and associates to achieve sales goals and meet customer needs
  • Drive customer engagement through store events, promotions, and community projects
  • Provide training and feedback to associates on customer experience and performance expectations
  • Communicate inventory and training needs to the Store Manager to enhance customer experience
  • Maintain store merchandising guidelines and provide feedback to improve business operations
  • Meet and exceed sales goals, performance, productivity, efficiency, and quality standards
Requirements
  • 1-year minimum of work experience in a retail environment
  • Prior retail management experience is a plus
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling, Pilates, weight training, running, and nutrition
  • Excellent social interaction and communication skills
  • Ability to work with large teams and thrive in a fast-paced environment
  • Familiarity with retail inventory and POS systems
  • Self-motivated, good communicator, and ability to bring out the best in others
  • Flexibility in work hours, including evenings, weekends, and national holidays
About Fabletics

Fabletics is a leading online fashion brand that offers high-quality, affordable activewear. We are committed to delivering exceptional customer experiences and driving business growth through innovative technology and data-driven marketing.

We are an equal opportunity employer and welcome applications from diverse candidates. We champion a vibrant workplace culture that thrives on diversity and inclusivity.


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