Retail Sales Lead

3 days ago


Durham, North Carolina, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Part-Time Sales Lead to join our team at the Streets at Southpoint in Durham, NC. As a Sales Lead, you will play a key role in providing an exceptional retail store customer experience and supporting Sales & Operations.

Key Responsibilities
  • Embody our company culture and values, providing insight to customers on how to live their passion.
  • Engage customers in new and meaningful ways by providing knowledge on our products, including fabrics, features, fit, and function.
  • Drive customer engagement inside and outside of the store environment through events, promotions, and community projects.
  • Provide training and feedback on our Customer Experience Playbook and other performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Communicate inventory and training needs to the Store Manager to enhance the customer experience.
  • Maintain store merchandising guidelines to make the store easy to shop and add value to the customer's purchase journey.
  • Participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives related to performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
  • Unpack boxes for inventory as required.
Requirements
  • 1-year minimum of work experience within a retail environment.
  • Prior retail management experience is a plus.
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • High degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity arises.
  • Familiarity with retail inventory and P.O.S. systems.
  • Self-motivated, a good communicator with an innate ability to bring out the best in others.
  • Ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to working evenings, weekends, and national holidays.
About TechStyleOS

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.


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