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Retail Sales Lead
2 months ago
Fabletics is seeking a highly motivated and customer-focused Retail Sales Lead to join our team at The Streets at Southpoint in Durham, NC. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Embody our brand culture and values, providing customers with a personalized shopping experience.
- Actively engage customers in new and meaningful ways, showcasing our products and services.
- Drive customer engagement through store events, promotions, and community projects.
- Provide training and feedback to associates on customer experience and performance expectations.
- Work closely with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
- Maintain store merchandising guidelines and communicate inventory and training needs to the Store Manager.
- Actively participate in providing feedback to the Store Manager to continuously improve the business.
- Meet and exceed store objectives related to performance, productivity, efficiency, and quality standards.
- Serve as a resource for general product knowledge to customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify potential issues.
Requirements:
- 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
- Knowledge and familiarity of active lifestyle choices, such as yoga, cycling, and running.
- Ability to socially interact with customers, employees, and business partners.
- Ability to work with large teams and have great interpersonal skills.
- Self-motivated, a good communicator, and able to bring out the best in others.
- Familiarity with retail inventory and POS systems.
- Ability to multi-task, set priorities, and work well under pressure.
- Flexibility in work hours, open to working evenings, weekends, and national holidays.
About Fabletics:
Fabletics is a leading online fashion brand that offers high-quality, affordable activewear. We are committed to delivering exceptional customer experiences and driving sales growth through our retail stores and e-commerce platform.
Equal Opportunity Employer:
Fabletics is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace culture that values diversity, equity, and inclusion.