PT Seasonal Sales Associate

1 week ago


Norman, Oklahoma, United States Michaels Stores Full time
Job Title: Sales Associate

We are a leading arts and crafts retailer, committed to innovation and teamwork to support our customers' creative endeavors.

We are an Equal Opportunity Employer, dedicated to creating a diverse and inclusive work environment where all team members and customers can thrive.

Job Summary:

As a Sales Associate, you will play a key role in delivering an exceptional customer experience, ensuring fast and efficient checkout, and maintaining store standards.

Key Responsibilities:
  • Provide a fast and efficient checkout experience, adhering to Standard Operating Procedures (SOPs) and Company programs.
  • Execute cash handling to standards, ensuring accuracy and efficiency.
  • Engage customers on benefits of loyalty programs, promoting customer retention.
  • Educate customers on feedback mechanisms, gathering valuable insights to improve store operations.
  • Participate in inventory management and stocking processes, ensuring accurate and efficient processes.
  • Responsible for completing merchandise recovery and maintenance, including the merchandise return process.
  • Support loss prevention and safety programs, maintaining a safe and secure work environment.
  • Assist with omnichannel processes, ensuring seamless customer experience across all channels.
  • Acknowledge customers, help locate products, and provide solutions, promoting customer satisfaction.
  • Interact with others in a professional and respectful manner, remaining positive and respectful, even in challenging situations.
  • Cross-trained in custom framing services, offering expertise and support to customers.
Preferred Qualifications:
  • Retail and/or customer service experience preferred.

We are committed to providing a positive and inclusive work environment, where all team members can grow and thrive. If you are a motivated and customer-focused individual, we encourage you to join our team.



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