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Retail Sales Associate

2 months ago


Norman, Oklahoma, United States Fanatics Full time

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Seasonal Retail Associate - Fanatics

Join the Fanatics team as a Seasonal Retail Associate, where you will play a crucial role in enhancing the shopping experience for sports fans. This position is located in Oklahoma - Norman and is part of our Retail & In-Venue operations.

Company Overview

Fanatics is at the forefront of the global digital sports platform, dedicated to fueling the passions of fans while maximizing the reach for our extensive partner network. With a commitment to ethical practices and community engagement, we strive to create an inclusive environment that reflects the diversity of our fan base.

About the Team

Our Retail, In-Venue, and Special Events team operates across North America, Europe, and Asia, supporting various professional and collegiate sports. We are dedicated to providing a seamless shopping experience, whether online, in mobile formats, or at physical retail locations during major sporting events.

Key Responsibilities

  • Welcome fans and assist them in making their shopping experience enjoyable.
  • Provide personalized recommendations based on customer interactions.
  • Ensure a strong brand connection by delivering exceptional service.
  • Maintain the sales floor and stockroom to high standards.
  • Process transactions efficiently using the Fanatics Point of Sale System (POS).
  • Uphold professionalism and customer service to positively represent the Fanatics brand.
  • Complete additional tasks as assigned by management.

Qualifications

  • Must be at least 18 years old and a high school graduate or equivalent.
  • Previous retail or sales experience is preferred.
  • Ability to work independently in a fast-paced environment.
  • Availability for extended hours during game days and events.
  • Foreign language skills are a plus.

Skills and Abilities

  • Possess a friendly and professional demeanor.
  • Ability to develop product knowledge of team and league merchandise.
  • Work effectively as part of a team in dynamic environments.
  • Maintain organization and cleanliness in the workspace.
  • Demonstrate a positive attitude and problem-solving skills.
  • Strong verbal communication abilities.
  • Physical requirements include the ability to lift and carry up to 30 lbs.
  • Be prepared for various weather conditions during outdoor events.

At Fanatics, we are a passionate and diverse team committed to creating the ultimate fan experience. Join us in shaping the future of sports retail.