Patient Scheduling Coordinator

3 days ago


Warren, Ohio, United States Yale New Haven Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Scheduling Coordinator to join our team at Yale New Haven Health. As a key member of our Registration Department, you will play a critical role in ensuring seamless patient access to our medical services.

Key Responsibilities
  • Customer Service: Provide exceptional patient and family experience, balancing customer service with financial needs of the hospital.
  • Computer Knowledge: Maintain knowledge of current computer systems, including registration, scheduling, accounts receivable, patient care, and patient tracking systems.
  • Registration Functions: Ensure thorough understanding of insurance carrier/verification guidelines and third-party payor policies, staying up-to-date on insurance changes.
  • Chart Preparation: Timely generate and distribute documents as required by departmental procedure to ensure timely processing of patient medical records.
  • Patient Scheduling: Schedule patient appointments efficiently and effectively.
Qualifications
  • Education: High school graduate with continuing education at a college level program or equivalent experience. Associate or Bachelor's Degree preferred.
  • Experience: One- or two-years experience in a hospital Admitting/ED Registration Department, with emphasis on registration, third-party insurance verification, and financial clearance.
  • Special Skills: Excellent interpersonal skills, leadership ability, and strong working knowledge of PCs and related software. Ability to work under constant pressure and use strong organizational skills.

Why Join Our Team? As a Patient Scheduling Coordinator at Yale New Haven Health, you will have the opportunity to work in a dynamic and patient-centered environment, where you can make a real difference in the lives of our patients and families. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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