Patient Access Liaison

1 week ago

Warren, Ohio, United States Yale New Haven Health Full time
Overview

At Yale New Haven Health, we are committed to a vision that prioritizes integrity, patient-centered care, respect, accountability, and compassion. Every member of our team embodies these values in their daily work.

The Patient Financial Access Specialist plays a crucial role in managing the functions and responsibilities associated with patient financial access. This position involves providing assistance with intricate scheduling across multiple outpatient service areas. Through effective communication and the adept use of technology, the specialist performs a variety of tasks, including accurate patient identification while adhering to safety protocols.

Key responsibilities include obtaining and updating patient demographic and financial information across various computer systems to ensure efficient processing of visits. Acting as a liaison between patients and physicians, the specialist manages appointment and procedure scheduling for both internal and external patient visits. This role requires close collaboration with patients, physicians, and nursing professionals within the clinic environment, ensuring accurate management of complex procedures, physician appointments, and multifaceted services.

The specialist communicates directly with patients and/or physician offices to confirm that all necessary instructions, preparations, or laboratory test requirements are met prior to appointments or procedures. Additionally, the role involves coordinating multiple patient appointments and managing insurance demographics to facilitate appropriate reimbursement for services rendered. The individual will also make informed decisions regarding exams ordered in relation to medical necessity and follow up with patients or physicians when a waiver or ABN is necessary.

A strong focus on detail, specificity, and accuracy is essential, particularly concerning procedures, appointments, and supporting documentation, all while demonstrating exceptional patient sensitivity and compassion. The position demands a commitment to service excellence, representing the organization positively at all times.

Responsibilities

1. Patient Throughput: Ensure all necessary information from referring physicians is provided to third-party payers for reimbursement of outpatient services. 2. Insurance: Exhibit a solid understanding of various insurance options and accurately complete insurance entries to satisfy billing requirements. 3. Complex Appointment Scheduling: Coordinate and support tasks related to patient appointment scheduling. 4. Resource Management/Quality Assurance: Collaborate with supervisors to provide support across outpatient service departments and maintain skillsets. 5. Customer Service: Uphold service excellence standards to guarantee a positive patient experience. 6. Template Management: Work with clinical staff to maintain scheduling templates within the system. 7. Additional Duties: Review and update training materials and provide training to other staff members as needed.
Qualifications

EDUCATION: High school diploma or GED required; associate degree preferred.

EXPERIENCE: Two to three years of experience in a customer service environment, preferably in a hospital or physician office setting, with a focus on registration, scheduling, and medical insurance.

SPECIAL SKILLS: Self-directed, organized, and team-oriented with a strong ability to educate and advocate for patients. Must possess excellent interpersonal skills, critical thinking, and problem-solving abilities. Proficiency in various computer systems is required, along with effective communication skills.

  • Financial Access Coordinator

    2 weeks ago

    Warren, Ohio, United States Yale New Haven Health Full time

    OverviewAt Yale New Haven Health, we believe that every employee should embody our Vision, support our Mission, and uphold our Values of integrity, patient-centered care, respect, accountability, and compassion. These principles guide our actions as professionals every day.The Patient Financial Access Specialist is tasked with overseeing all functions...

  • Healthcare Access Manager

    6 days ago

    Warren, Ohio, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Financial Access Specialist to join our team at Yale New Haven Health. As a key member of our organization, you will play a critical role in ensuring the smooth operation of our outpatient services.Key ResponsibilitiesPatient Throughput: Ensure that all required information is obtained...

  • Travel Nurse RN

    1 day ago

    Warren, Ohio, United States Triage Staffing Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistJob Summary: Triage Staffing is seeking a skilled Travel Nurse RN to fill a Telemetry position in a dynamic healthcare environment.Job Responsibilities:Provide high-quality patient care in a Telemetry setting, utilizing strong clinical skills and knowledge of cardiac rhythms and monitoring.Collaborate with...

  • Travel Nurse RN

    3 days ago

    Warren, Ohio, United States Host Healthcare Full time

    Job Title: Travel Nurse RN - Progressive Care UnitJob Summary: Host Healthcare is seeking a skilled Travel Nurse RN - Progressive Care Unit to join our team. As a Travel Nurse RN - Progressive Care Unit, you will provide high-quality patient care in a dynamic and fast-paced environment.Responsibilities:Provide direct patient care in a PCU setting, including...

  • Clinical Scheduling Specialist

    5 days ago

    Warren, Ohio, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Financial Access Specialist to join our team at Yale New Haven Health. As a key member of our organization, you will play a critical role in ensuring seamless patient access to our healthcare services.Key ResponsibilitiesPatient Throughput: Ensure accurate and timely processing of patient...

  • Healthcare Financial Specialist

    2 weeks ago

    Warren, Ohio, United States Yale New Haven Health Full time

    Overview At Yale New Haven Health, we believe that every employee plays a crucial role in our mission to provide exceptional care. Our core values - integrity, patient-centeredness, respect, accountability, and compassion - guide our daily interactions and decisions. The Patient Financial Access Specialist is tasked with overseeing all functions related...

  • Travel Nurse RN Specialist

    3 days ago

    Warren, Ohio, United States Summit Medical Staffing Nursing Full time

    Job SummarySummit Medical Staffing Nursing is seeking a skilled travel nurse RN to fill a Telemetry nursing position in a dynamic healthcare environment.Key ResponsibilitiesProvide high-quality patient care as a Telemetry nurse, utilizing strong clinical skills and knowledge of cardiac rhythms and monitoring.Collaborate with interdisciplinary teams to...

  • Travel Nurse RN Telemetry Specialist

    2 days ago

    Warren, Ohio, United States Host Healthcare Full time

    Job Title: Travel Nurse RN Telemetry SpecialistJob Summary: Host Healthcare is seeking a skilled Travel Nurse RN Telemetry Specialist to join our team. As a Travel Nurse RN Telemetry Specialist, you will be responsible for providing high-quality patient care in a telemetry setting.Responsibilities:Provide direct patient care to patients in a telemetry...

  • Private Duty Nurse

    3 days ago

    Warren, Ohio, United States Maxim Healthcare Services Full time

    About the RoleWe are seeking a skilled and compassionate Registered Nurse (RN) to join our team at Maxim Healthcare Services. As a Private Duty Nurse, you will have the opportunity to work with adult and pediatric patients in their homes, providing high-quality care and support.ResponsibilitiesAssess, plan, implement, and evaluate patient care using the...

  • Emergency Medicine Physician

    4 days ago

    Warren, Ohio, United States Cross Country Locums Full time

    Job Title: Emergency Medicine PhysicianJob Summary: Cross Country Locums is seeking an experienced Emergency Medicine Physician to join our team. As a locum tenens physician, you will have the opportunity to work in a variety of settings and locations, providing high-quality patient care and advancing your career.About the Job:Provide emergency medical care...

  • Physician Assistant or Nurse Practitioner

    21 hours ago

    Warren, Ohio, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled Physician Assistant or Nurse Practitioner to join our Colorectal Surgery team at Yale New Haven Health. As a key member of our multidisciplinary team, you will provide exceptional patient care, working collaboratively with our attending physicians to deliver high-quality, patient-centered...

  • Traveling Healthcare Professional

    2 days ago

    Warren, Ohio, United States Host Healthcare Full time

    Job Opportunity: We are seeking a skilled Registered Nurse - Nurse Manager to join our team at Host Healthcare. As a leading travel healthcare company, we offer a unique opportunity for healthcare professionals to explore new destinations and experiences while continuing to provide exceptional patient care.About the Role: As a Registered Nurse - Nurse...

  • Geriatric Care Specialist

    5 days ago

    Warren, Ohio, United States Comprehensive Rehab Consultants Full time

    About Comprehensive Rehab ConsultantsWe are a physician-owned and operated group dedicated to providing high-quality patient care in the post-acute setting. Our team of healthcare professionals is passionate about delivering exceptional care to our patients and their families.Job SummaryWe are seeking a skilled Nurse Practitioner to join our team as a...

  • Physician Assistant

    5 days ago

    Warren, Ohio, United States Comprehensive Rehab Consultants Full time

    About Comprehensive Rehab ConsultantsWe are a physician-owned and operated group dedicated to providing high-quality patient care in the post-acute setting. Our team of healthcare professionals is passionate about delivering exceptional rehabilitative outcomes and promoting patient independence.Job SummaryWe are seeking a skilled Nurse Practitioner to join...

  • Rehabilitation Medicine Clinician

    5 days ago

    Warren, Ohio, United States Comprehensive Rehab Consultants Full time

    About Comprehensive Rehab ConsultantsWe are a physician-owned and operated group dedicated to providing high-quality patient care in the post-acute setting. Our team of healthcare professionals is passionate about delivering exceptional rehabilitative services to patients in skilled nursing facilities and post-acute rehab centers.Job SummaryWe are seeking a...

  • Travel Nurse RN

    5 days ago

    Warren, Ohio, United States Epic Travel Staffing Full time

    Job Title: Travel Nurse RN - Telemetry PCUJob Summary: Epic Travel Staffing is seeking a skilled Travel Nurse RN to fill a Telemetry PCU position in a dynamic healthcare setting.Responsibilities:Provide high-quality patient care in a Telemetry PCU environmentCollaborate with interdisciplinary teams to develop and implement patient care plansMonitor and...

  • Travel Nurse RN

    5 days ago

    Warren, Ohio, United States TravelNurseSource Full time

    Job DescriptionJob Title: Travel Nurse RN - Telemetry PositionJob Type: Travel NursingLocation: Warren, OHJob Category: NursingJob Description:We are seeking a highly skilled and experienced Telemetry Registered Nurse to join our team for a 13-week travel assignment in Warren, OH. As a Telemetry RN, you will be responsible for providing high-quality patient...

  • Radiologic Imaging Specialist

    2 weeks ago

    Warren, Ohio, United States Mercy Health Full time

    About Mercy Health At Mercy Health, our team is driven by a shared mission: to support our patients in achieving wellness in mind, body, and spirit. This commitment, combined with our rich history of faith, fosters a collaborative environment where we strive to deliver exceptional healthcare to our communities. Position Overview As a Radiologic Imaging...

  • Travel Nurse RN PCU Specialist

    3 days ago

    Warren, Ohio, United States Summit Medical Staffing Nursing Full time

    Summit Medical Staffing Nursing is seeking a skilled travel nurse to fill a PCU - Progressive Care Unit position in a dynamic healthcare environment.Job DetailsSpecialty: PCU - Progressive Care UnitDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelThe selected candidate will work closely with our experienced team to provide high-quality patient...

  • Associate Dentist Opportunity

    3 days ago

    Warren, Ohio, United States George C Ploumbis, DDS Full time

    Job Opportunity at George C Ploumbis DDSJob Type: Part Time or Full Time Associate DentistPractice Type: Private General Dentistry PracticeLocation: Warren, OH (Conveniently located near Cleveland, OH)Practice Overview: George C Ploumbis DDS is a family-focused private dental practice serving the Warren, OH community for over 30 years. We are committed to...