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Fitness Experience Coordinator

1 month ago


West Orange, New Jersey, United States Retro Fitness Full time
Member Experience Associate

Are you passionate about helping others achieve their fitness goals? Do you have a positive and upbeat personality with great communication skills? We're looking for a Member Experience Associate to join our team at Retro Fitness

Responsibilities:
  • Greet and check in members, ensuring a welcoming and safe environment.
  • Resolve customer issues in a timely and effective manner.
  • Assist with membership sales and retention, following up with prospects to ensure a seamless experience.
  • Sell in-store merchandise, such as Retro Smoothies and pro shop items.
  • Ensure the facility is clean and well-maintained, adhering to company policies and procedures.
  • Open and close the facility as scheduled, performing tasks on the Opening Checklist.
Requirements:
  • Deep passion for helping others and a positive attitude.
  • Effective communication skills and ability to multitask.
  • Punctuality, responsibility, and attention to detail.
  • CPR/AED training preferred, prior experience in retail or hospitality helpful.
What We Offer:

$17.00 per hour, a dynamic and supportive work environment, and opportunities for growth and development.

Retro Fitness is a leading fitness chain with over 120 gyms across the US, offering a range of services and amenities to support our members' fitness journeys. We're committed to providing an exceptional experience for our members and staff alike.