Military Field Consultant

6 days ago

Norfolk, Virginia, United States Cognosante Full time
Job Summary

Cognosante is seeking a highly skilled Military Field Consultant to support our Military OneSource Program. As a key member of our team, you will travel throughout your assigned region to increase awareness of military community services, collaborate with existing family support resources, and identify recommendations to address service gaps.

Key Responsibilities
  • Provide information and referrals to Service members and families, including relocation assistance, non-medical individual and family counseling, and personal and family life education.
  • Maintain an online repository of state-specific information on Government-approved family programs and support resources.
  • Identify problems and/or gaps in available services/resources and determine methods to fill gaps and enhance existing support system efforts.
  • Participate in and facilitate collaboration between military and civilian agencies to improve coordination.
  • Provide briefings and trainings to share information and bring related groups together.
Requirements
  • US Citizen and fluent English speaker.
  • Possess strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle.
  • Holds a Bachelor's degree (or equivalent work experience).
  • Possesses 10 years of prior military experience as an Active Duty, National Guard, or Reserve service member, or the spouse of a member, or relevant civilian knowledge and experience working in Military Service programs.
  • Possesses an additional 5 years of work experience consisting of some combination of prior military experience, marketing, sales, recruiting, education, or other similar networking-intensive work.
  • Must undergo criminal history and fingerprint check.
  • Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation.
  • Must be willing to travel up to 80% within assigned geographical area of responsibility, usually by own vehicle.
  • Must reside within 50 miles of Fort Gregg-Adams, VA; Joint Base Langley-Eustis, VA; Naval Station Norfolk, VA; or Fort Walker, VA.
Preferred Qualifications
  • Fluently bilingual English-Spanish.
  • Prior experience in marketing, recruiting, counseling, and/or academic instruction.
What We Offer

Cognosante provides comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents. Our mission is to provide optimal health and productivity of our employees, support employee retention and attraction, and provide work/life balance to ensure our employees succeed inside and outside of the office.

The pay range for this job is determined by various factors, including but not limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies, and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante's total compensation package for employees. It is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.

Cognosante will not provide sponsorship for employment-based immigration benefits for this position.

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