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Client Support Specialist
2 months ago
Position: Customer Service Associate
Company: Sulekha
As a vital member of our team, the Customer Service Associate plays a crucial role in ensuring client satisfaction and delivering exceptional service. Your responsibilities will include:
- Client Engagement: Directly interact with clients to understand their needs and provide tailored solutions.
- Analytical Skills: Utilize analytical tools to assess customer feedback and improve service delivery.
- Team Collaboration: Work alongside colleagues to enhance the overall customer experience.
- Technical Proficiency: Leverage Microsoft Office and other software for efficient communication and documentation.
- Quality Assurance: Maintain high standards of service quality through effective monitoring and evaluation.
This role requires strong multitasking abilities, excellent time management skills, and a commitment to continuous improvement. Join us in our mission to provide outstanding service and support to our clients.
Qualifications: Pre-Bachelor's education and a willingness to learn in a dynamic environment.
