Client Service Specialist

1 month ago


Houston, Texas, United States Saunders Staffing Agency Full time

About the job: Client Service Specialist

Job Summary

The Client Service Specialist provides administrative support to both internal and external clients at Saunders Staffing Agency. This role requires a high level of organization, prioritization, and coordination to ensure seamless support.

Key Responsibilities
  • Maintain a consistent physical presence to facilitate an interactive and collaborative environment.
  • Coordinate legal practice tasks and projects, including finance/billing-related tasks, time and expense entry, and client presentations.
  • Coordinate with and delegate to Firm resources, including DPS, Williams Lea, Client Service Center, and practice support.
  • Prepare complex legal documents and correspondence, and file with appropriate courts or agencies.
  • Apply subject matter expertise in coordination of legal practice tasks and projects.
  • Coordinate support through the Finance Department, including editing and reviewing client bills, correcting time entry, and promoting time entry best practices.
  • Review and support the client billing process, including proofreading, applying task codes, and maintaining consistency with billing protocols.
  • Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements.
Requirements
  • Bachelor's degree
  • At least 4 years of legal secretarial experience or relevant legal experience required
  • Corporate/Transactional experience


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