Executive Director of Client Engagement and Partnerships
7 days ago
We are seeking an experienced Executive Director to lead our Client Engagement and Partnerships team. In this role, you will be responsible for developing and executing strategies to enhance client satisfaction, retention, and growth while ensuring alignment with company goals and objectives.
Key Responsibilities
- Leading and managing a team of Account Executives to deliver exceptional client services and engagement.
- Cultivating and maintaining strong relationships with clients to ensure their satisfaction and driving long-term loyalty.
- Developing and executing comprehensive client engagement strategies aligned with company goals.
- Identifying opportunities for service improvement and innovation based on client feedback and market trends.
Requirements and Qualifications
- A bachelor's degree in a related field and a minimum of ten years of related industry experience.
- Proven ability to build and nurture client relationships, analyze data, and develop actionable insights.
- Strong leadership and communication skills, strategic thinking, problem-solving, and organizational skills.
- Knowledge of CRM systems and other relevant tools for client engagement and relationship management.
About the Salary
The estimated salary for this role is between $90,000 and $140,000 per year, depending on experience.
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Mount Laurel, New Jersey, United States Association Headquarters Full timeAbout the OpportunityWe are seeking an experienced Director of Client Services and Experience to join our team at Association Headquarters. As a key member of our Client Engagement and Partnerships team, you will be responsible for developing and executing strategies to enhance client satisfaction, retention, and growth while ensuring alignment with company...
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