Customer Engagement Associate

3 weeks ago


Carlsbad, United States Petsense Full time

Position Overview

As a key member of our retail team, you will play a vital role in delivering outstanding customer experiences while supporting our sales efforts. Your primary responsibilities will include engaging with customers, executing merchandising strategies, and ensuring the proper care of live animals.

Core Responsibilities

The following duties are essential for the role of Team Member:

  • Maintain consistent attendance and demonstrate flexibility in scheduling.
  • Drive sales by actively engaging with customers, providing product recommendations, and creating a positive shopping atmosphere.
  • Execute various tasks such as operating the cash register, managing merchandise organization, and assisting customers with their purchases.
  • Additional responsibilities may be assigned as necessary.

Qualifications

While prior experience is not mandatory, familiarity with retail operations and knowledge of pets or live animals is advantageous. A high school diploma or equivalent is preferred.

Desired Skills and Attributes

  • Excellent communication and problem-solving abilities
  • Basic proficiency in computer operations
  • Capability to address issues with integrity

Work Environment

  • Comfortable indoor workspace with moderate noise levels
  • Shifts typically range from 4 to 8 hours

Physical Demands

  • Ability to lift and transport merchandise weighing up to 50 pounds
  • Capacity to stand, bend, kneel, and climb ladders as needed
  • Strong verbal and written communication skills

Note

This outline of responsibilities may evolve as tasks are assigned by management.



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