Restaurant Operations Leader
2 weeks ago
YOUR ROLE
At Wendy's, we believe that "Quality is our Recipe." Just as we prioritize fresh ingredients and never frozen beef, we seek top-tier Crew Members who can deliver exceptional service. As a Restaurant Operations Leader, you will guide your establishment, mentoring and developing team members to achieve success. Your role will involve embedding the Wendy's culture within your team and inspiring them to exceed customer expectations with every interaction. You will hold complete operational and financial accountability for your restaurant.
KEY RESPONSIBILITIES:
- Ensure optimal staffing levels by recruiting, interviewing, selecting, and onboarding crew members while enhancing crew member retention.
- Implement all company training programs to cultivate an efficient and friendly workforce.
- Identify and nurture talent for internal management positions.
- Oversee the performance of all restaurant personnel.
- Maximize restaurant profitability by ensuring the team effectively utilizes all systems for food, labor, and cash management.
- Exemplify outstanding customer service.
- Monitor and discuss customer feedback results with the team to enhance the customer experience.
- Uphold food safety and sanitation standards consistently.
- Drive restaurant sales through excellent operations and community engagement.
- Analyze restaurant P&L and devise improvement strategies.
- Flexible scheduling options.
- Direct deposit for convenience.
- Opportunities for growth and development.
- Complimentary meals during shifts.
- Health benefits with no premiums.
- 401k plan with company matching.
- A minimum of 2 years of management experience in the restaurant industry at the General Manager level.
- Ability to pass a criminal background check and drug screening.
- Willingness to work at least 50 hours per week, including weekends and holidays.
- Capability to stand for extended periods.
- Self-driven and enthusiastic about working in a fast-paced environment.
- Ability to motivate and inspire others.
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