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Administrative Team Leader 5474

2 months ago


Muncie, Indiana, United States Meridian Health Services Full time
Position Overview

Text 5474 to Quick Apply for this Administrative Team Leader opportunity

At Meridian Health Services, our goal is to enhance access to Comprehensive Healthcare by broadening our services and locations, ensuring that underserved communities receive high-quality care. We invite you to contribute to our mission of integrating physical, mental, and social health to positively impact lives.

We are in search of a Team Lead Admin to become a vital part of our Revenue Cycle Team. In this role, you will oversee the daily operations related to the front office software functionalities across Meridian Health Services facilities. This full-time position requires some travel.

The role necessitates a flexible schedule, with up to 50% travel to provide training for staff at various locations as required.

Key Responsibilities of the Team Lead Admin:

  • Effective communication (both verbal and written) and consultation with center personnel.
  • Responsible for training all new Support Staff members.
  • Updating the Support Staff Manual and presentations as necessary, ensuring all required changes are communicated to Support Staff across all centers.
  • Conducting on-site visits to ensure adherence to Support Staff procedures and assisting with any inquiries or concerns.
  • Maintaining the accuracy of intake packets and ensuring staff utilize the correct versions.
  • Training Support Staff on scheduling and rescheduling appointments for clinical personnel and psychiatrists, as well as managing messages and routing them appropriately.
  • Instructing Support Staff on patient registration processes.
  • Maintaining a comprehensive understanding of Meridian's administrative and clerical protocols.
  • Managing demographic MIS changes.
  • Keeping abreast of Meridian's medical records policies and procedures.
  • Understanding release of information procedures in accordance with established policies.
  • Tracking and monitoring departmental specific requirements.
  • Generating and analyzing reports such as liabilities and other assigned reports.
  • Fostering a close working relationship with Supervisors, Managers, and team members within the department.
  • Performing additional responsibilities as assigned.

Desired Qualifications for Team Lead Admin Candidates:

  • High School diploma or equivalent.
  • A valid driver's license, a driving record that meets Meridian's driving policy, reliable transportation, and proof of auto insurance are required.

Benefits Offered by Meridian Health Services:

  • Health, dental, and vision insurance plans.
  • Merit-Based Compensation Plan.
  • Voluntary benefits, including critical illness and short-term disability.
  • 401k plan with company contributions.
  • Generous Paid Time Off (PTO) policy.
  • Wellness initiatives.
  • Paid holidays.
  • A work-life balance oriented organization.

All Meridian employees are required to undergo a drug screening, TB test, extensive background check, and fingerprinting. We recommend that all individuals who join Meridian receive a flu shot and Covid vaccination to protect our staff and the patients we serve. We also adhere to Covid-related protocols, including wearing masks, social distancing, and sanitizing.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.