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Restaurant Operations Manager

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Muncie, Indiana, United States Livewire LLC Full time
Job Description

Company Overview

Livewire LLC is a dynamic and fast-paced company that prides itself on serving high-quality food with exceptional customer service. We are seeking a highly motivated and experienced individual to join our management team as an Assistant Store Manager.

Job Summary

The Assistant Store Manager will play a key role in ensuring the smooth operation of our store. This includes assisting the Store Manager in daily operations, leading a team of employees, maintaining high standards of customer service, and ensuring that the store meets sales and profitability goals.

Key Responsibilities

  • Assist the Store Manager in overseeing daily operations, including opening and closing procedures.
  • Supervise, train, and motivate team members to deliver exceptional customer service.
  • Ensure compliance with company policies, procedures, and food safety standards.
  • Manage inventory, order supplies, and maintain accurate records.
  • Handle customer inquiries and feedback, and resolve any issues promptly.
  • Monitor and maintain store cleanliness and presentation standards.
  • Assist in creating and executing promotional activities to drive sales.
  • Step into the Store Manager role as needed.

Qualifications

  • Previous experience in a supervisory or management role in the food service or retail industry.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Excellent customer service skills and a positive attitude.
  • Basic knowledge of inventory management.
  • Flexibility to work various shifts, including evenings and weekends.
  • Certifications in management or hospitality are a plus.

Benefits

  • Competitive wages.
  • Opportunities for growth and advancement within the company.
  • Paid training and development programs.
  • Flexible scheduling.