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Healthcare Support Specialist

2 months ago


Morgan Hill, California, United States Bay Area Foot and Ankle Centers Inc Full time

Key Responsibilities:

  • Welcoming patients and managing phone communications
  • Organizing appointments and overseeing the schedule
  • Accurately inputting patient information
  • Digitally archiving documents
  • Facilitating patient check-in and check-out processes
  • Collecting co-payments and outstanding balances
  • Verifying insurance benefits and handling prior authorizations
  • Assisting in patient rooming procedures
  • Ensuring cleanliness and readiness of examination rooms
  • Restocking and ordering medical supplies
  • Managing prescription requests and prior authorizations
  • Completing disability documentation
* *Multitasking is essential in this dynamic environment, where you will frequently manage phone calls, patient interactions, inquiries, and paperwork organization.

Qualifications:

  • High School Diploma or equivalent
  • 1-2 years of office experience
  • Ability to collaborate effectively within a team
  • Proficient computer and organizational skills
  • Positive demeanor, dedicated work ethic, and compassion
  • Strong multitasking and prioritization abilities
  • Detail-oriented and organized
  • Availability for Monday through Friday work schedule
  • Commitment to long-term employment
  • Some travel may be required

Employment Type:

  • Full-Time (9 am - 5 pm)
  • Monday to Friday
  • Position to be filled promptly

Compensation:

  • Based on experience

Work Schedule:

  • 4-hour shifts
  • 8-hour shifts
  • Afternoon shifts
  • Monday to Friday
  • Morning shifts

Education Requirements:

  • High school diploma or equivalent (preferred)

Experience Requirements:

  • Experience with EMR systems: 1 year (preferred)
  • Experience with vital signs: 1 year (preferred)

Certifications:

  • BLS Certification (preferred)
  • Certified Medical Assistant (preferred)

Work Environment:
Multiple locations.