Customer Experience Representative

5 days ago


Arcadia, California, United States 24 Hour Fitness Full time
About Us
At 24 Hour Fitness, we are committed to creating a healthier, happier world by providing accessible, affordable, and welcoming fitness experiences for everyone. We're passionate about helping our members achieve their fitness goals, and we're seeking talented individuals like you to join our team as a Customer Experience Representative.

Key Responsibilities:
  • Provide exceptional customer service, ensuring that every interaction is memorable and engaging.
  • Develop strong relationships with members, understanding their needs and preferences to deliver personalized solutions.
  • Drive sales growth through effective lead generation, follow-up, and conversion strategies.
  • Collaborate with colleagues to create a positive and inclusive club environment.

What You'll Need:
* 1-2+ years of retail or fitness sales experience
* Excellent communication and interpersonal skills
* Self-motivated and goal-oriented individual
* Ability to work in a fast-paced environment and meet sales targets
* CPR and AED certification required within 60 days of employment

Compensation Package:
* Salary: $17.15 - $19.06 per hour
* Benefits package, including medical, dental, vision, and 401(k)
* Paid time off and sickness benefits
* Free club membership and Employee Assistance Program (EAP)


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