Customer Experience Representative

3 weeks ago


Arcadia, California, United States Zales Full time
About the Role:
The Customer Experience Representative at Zales will play a vital role in creating memorable customer experiences. This involves engaging customers in conversation to understand their needs and desires, presenting merchandise, and sharing product information.

Key Performance Indicators:
  • Sales performance and meeting individual and team sales goals.
  • Providing excellent customer service and ensuring customer satisfaction.
  • Maintaining a high level of product knowledge and staying up-to-date with industry trends.

Compensation Package:
The estimated annual salary for this role is between $52,500 and $72,000, depending on experience. Additionally, employees can expect ongoing training and development opportunities, as well as a supportive and collaborative work environment.

About Zales:
Zales is a reputable jewelry retailer with a long history of excellence in customer service. Our sales teams are highly trained and passionate about delivering exceptional customer experiences.

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