Community Outreach Representative

5 days ago


Arcadia, California, United States Dicio Full time
Job Summary

We are seeking a highly motivated Community Outreach Representative to join our team at Dicio. As the face of our brand, you will be responsible for driving brand awareness and fostering customer loyalty within the local community.

About Us

Dicio is a leading provider of wireless and cell phone services, committed to making a positive impact in the lives of our customers. We offer a unique opportunity to work with a dynamic team and make a real difference in the community.

Key Responsibilities:
  • Represent Dicio within the local community, enhancing brand image while promoting free wireless services to eligible individuals receiving benefits from the state of California or federal programs.
  • Qualify potential customers through their California benefits, helping them save on monthly expenses.
  • Follow up on leads provided by our client to efficiently meet needs within your designated territory.
  • Engage with community members to explain product offerings, answer questions, and cultivate brand loyalty.
  • Participate in community events, networking opportunities, and outreach activities to boost brand visibility and awareness.
  • Build lasting relationships by offering personalized service and support to community members.
  • Collaborate closely with internal teams to achieve customer acquisition and retention goals.
  • Utilize Salesforce for lead generation and tracking to enhance outreach efforts.
What We're Looking For:
  • Strong communication and interpersonal skills, with the ability to connect easily with diverse audiences.
  • A passion for engaging with the local community and a commitment to making a positive impact.
  • Experience in community outreach, retail, or customer service is a plus.
  • A solution-oriented mindset, with patience and understanding for those who may not be technologically savvy.
  • Enthusiasm for the wireless and cell phone industry, along with a willingness to learn about new products and services.
  • High School Diploma or GED required.
Compensation and Benefits:

We offer a competitive salary of $40,000 per year, plus comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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