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Store Manager

2 months ago

Evanston, Illinois, United States Paper Source Full time
Job Title: Store Manager

At Paper Source, we're seeking a highly skilled and motivated Store Manager to lead our team and drive sales growth in our Evanston store. As a Store Manager, you will be responsible for delivering a beautifully merchandised and profitable store experience that exceeds our customers' expectations.

Key Responsibilities:
  • Ensure consistent, friendly, and informed service to customers, setting the example and training the store team to deliver a first-class creative customer experience.
  • Drive sales growth, profitability, and operational excellence by executing all processes timely and efficiently.
  • Develop and maintain a vibrant and creative store presentation through Visual Merchandising & Replenishment standards, ensuring a neat, tidy, shoppable, and inviting environment.
  • Build and engage a high-performing team through coaching, feedback, and development, assessing performance proactively and timely.
  • Ensure efficient store operations, managing receiving and day-to-day processes with urgency and attention to detail.
  • Identify obstacles and opportunities for business growth, communicating and working with store, market, and regional partners for improvement.
  • Develop the store team based on individual strengths, engaging, coaching, and providing feedback.
  • Assess the store from the customer's perspective, using insight to influence improvement with market leaders and regional managers.
  • Communicate key issues and messages to the store team respectfully and with urgency.
  • Ensure compliance with company standards for safety, customer experience, and store operations.
Requirements:
  • Demonstrate passion for customer service and knowledge of our brand/products.
  • Experience in leading, managing, and developing employees at all levels.
  • Effective payroll and scheduling management.
  • Ability to organize, plan, and prioritize workload.
  • Manage time efficiently and effectively, delegating tasks and working through others well.
  • Communicate clearly and comfortably across all levels of the business.
  • Build collaborative working relationships at all levels.
  • Deliver honest and constructive feedback, holding team members accountable when necessary.
  • Work a flexible schedule, including night and weekend shifts, to meet business needs.
Preferred Qualifications:
  • One to two years of supervisory experience; two plus years retail experience preferred.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.