Store Manager Trainee
2 weeks ago
Insomnia Cookies is seeking a highly motivated and experienced Store Manager in Training to join our team. As a Store Manager in Training, you will be responsible for leading a team of cookie enthusiasts and providing exceptional customer service.
Key Responsibilities- Manage and train a team of 2-5 team members to ensure excellent customer service and cookie sales.
- Supervise and coordinate the daily operations of the store, including inventory control and scheduling.
- Conduct initial interviews for potential new hires and provide coaching and feedback to team members.
- Support the Store Ops Manager with ordering and inventory control.
- Ensure all team members are meeting Insomnia Cookies' standards for baking, uniform, and company policies.
- Upsell and provide exceptional customer service to drive sales and customer satisfaction.
- At least 1 year of experience in a supervisory role within a restaurant or retail store.
- Prior experience conducting in-person interviews of hourly support staff.
- Prior Point of Sale (POS) systems experience.
- Ability to utilize MS Office, Word, and our Applicant Tracking System.
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
- Must be 18 years of age or older and have legal eligibility for employment in the United States.
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, we are a rapidly growing company with over 290 stores globally. We are known for our innovative bakery + delivery concept and our commitment to providing exceptional customer service.
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