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Medical Office Coordinator

2 months ago

Franklin Twp, United States RWJBarnabas Health Full time
Job Overview:

The Patient Service Representative (PSR) plays a vital role in ensuring patient satisfaction and efficient operations within our healthcare organization. As a key member of our team, the PSR works closely with physicians, managers, and support staff to deliver exceptional patient experiences.

Key Responsibilities:
  • Patient Check-in and Check-out: Perform patient registration and check-out functions, ensuring accurate and efficient processing of patient information.
  • Communication and Support: Respond to patient inquiries, provide information, and offer support to ensure patient satisfaction and resolve any issues that may arise.
  • Clerical Functions: Perform basic clerical tasks, including copying, scanning, faxing, sorting, and distributing mail, as well as maintaining accurate and up-to-date patient records.
  • Insurance and Authorizations: Coordinate with insurance providers, handle pre-authorizations, and certifications as necessary to ensure seamless patient care.
Requirements:
  • Education: High School Diploma or General Education Degree (GED) required; Associate's or Bachelor's Degree preferred.
  • Experience: Relevant experience and/or training, or equivalent combination of education and experience.
  • Skills: Strong oral and written communication skills, attention to accuracy and detail, ability to multitask, and work effectively in a team environment.
Benefits and Perks:
  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners