Studio IT Director

2 weeks ago

Seattle, Washington, United States Sony PlayStation Full time
Director, Information Technology

At Sony PlayStation, we're committed to creating an inclusive environment that empowers employees and embraces diversity. We're seeking a highly skilled and experienced Director, Information Technology to join our team.

About the Role

This is a unique opportunity to lead a team of IT professionals in providing strategic direction and technical expertise to support the creation, implementation, and delivery of innovative IT services for PlayStation Studios. As a key member of our Studio IT team, you will work closely with cross-functional teams to develop and implement tailored IT solutions that support the development of extraordinary award-winning titles.

Key Responsibilities
  • Develop and lead cross-team strategic development and support plans that define goals, important metrics, decision points, critical paths, timelines, risks, assumptions, alternative scenarios, and budgets.
  • Coordinate IT-related activities with other teams throughout studios as needed.
  • Responsible for business continuity and recovery of studio's information systems, including needs analysis, design, plan development, implementation, and documentation.
  • Develop an IT operations and services global strategy with a prioritized roadmap and timeline, considering strategic rationale, risk profile, and benefits.
  • Collaborate closely with central SIE IT teams to develop fit-for-purpose Service Level Agreements (SLA's) and Operational Level Agreements (OLA's) that meet with studio expectations.
  • Analyze business requirements by partnering with key customers across the both the studio and SIE to develop solutions for studio IT needs.
  • Build an environment for teams to innovate, self-improve, and implement quickly and with accuracy.
  • Strong advocate for workplace diversity, equity, and inclusion.
Requirements
  • Bachelor's in Computer Science, Information Technology, or related field; or 15 years progressive experience.
  • 10+ years of experience in Enterprise IT leadership.
  • Stays up to date with emerging technology trends.
  • Knowledgeable in the utilization of ITIL Process Framework principles and possess a technical background working in a classified environment that includes experience in solving problems connectivity issues, hardware and software support, hands-on and remote support.
Preferred Qualifications
  • Strong business sense and judgment, with the ability to think strategically about business issues and accurately assess key business metrics and situations.
  • Experience working with outsourced providers and managing service delivery expectations.
  • Skilled in exercising a high degree of initiative, judgment, discretion, and decision making to achieve organizational objectives; with an ability to problem solve and facilitate solutions with limited direction.
  • Coordinates among global counterparts and other teams to ensure continuity of support to global customers.
  • Champion innovation and creativity, diversity and inclusion, collaboration, and communication.

We are an equal opportunities employer and welcome applications from diverse candidates. Please contact us to request accommodation if you require it.

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