Lead Retail Associate-Boren Ave, WA
6 days ago
We are seeking a highly skilled and experienced Retail Store Leader to join our team at Amazon. As a key member of our store operations team, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of associates to achieve sales and customer satisfaction goals.
Key Responsibilities- Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving customer complaints in a professional and courteous manner.
- Store Operations: Manage store operations, including inventory management, visual merchandising, and store maintenance.
- Team Leadership: Lead a team of associates, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge needed to succeed.
- Inventory Management: Manage inventory levels, including receiving, stocking, and replenishing product.
- Training and Development: Provide ongoing training and development opportunities to associates, including product knowledge, customer service skills, and operational procedures.
- Problem Solving: Identify and resolve customer and operational issues in a timely and professional manner.
- Communication: Communicate effectively with associates, customers, and management, providing clear and concise information and updates.
- Experience: 1+ years of retail or customer-facing experience, with a minimum of 1 year of leadership or management experience.
- Education: High school diploma or equivalent required.
- Skills: Strong customer service skills, excellent communication and leadership skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
Amazon is a total compensation company, offering a comprehensive benefits package, including medical, financial, and other benefits. We are committed to a diverse and inclusive workplace, and we welcome applications from qualified candidates from all backgrounds.
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