Quality Assurance Manager

1 day ago


Glendale Heights, Illinois, United States Careerbuilder-US Full time

Job Summary

We are seeking a highly skilled Quality Assurance Manager to join our team at U.S. Spice Mills. As a key member of our quality team, you will be responsible for ensuring that our products meet the highest standards of quality and safety.

Key Responsibilities:

  • Oversee Product Quality: Ensure that all products meet or exceed company and customer specifications and meet all regulatory requirements.
  • Manage Food Safety Protocols: Implement and maintain food safety protocols, including Hazard Analysis & Critical Control Points (HACCP) and Good Manufacturing Practices (GMP), to prevent contamination and ensure product integrity.
  • Adhere to SQF Requirements: Ensure full compliance with Safe Quality Food (SQF) certification requirements, including audits, documentation, and continuous improvement initiatives.
  • Lead Quality Control Team: Effectively manage and mentor the Quality Control team, providing ongoing training, guidance, and performance evaluations to ensure optimal team performance.
  • Conduct Regular Inspections: Perform routine inspections of raw materials, production processes, and finished products to identify and address any quality issues promptly.
  • Develop and Update SOPs: Create, review, and update Standard Operating Procedures (SOPs) to align with industry best practices, regulatory requirements, and company policies.
  • Collaborate with Cross-Functional Teams: Work closely with production, procurement, and sales teams to address quality concerns promptly.
  • Manage Non-Conformance Issues: Investigate and resolve non-conformance issues, including customer complaints, deviations, and product recalls, by implementing corrective and preventive actions (CAPAs).
  • Oversee Quality Documentation/Audits: Maintain accurate records of inspections, test results, and compliance documentation and represent company during internal and external audits.
  • Drive Continuous Improvement: Lead continuous improvement efforts to enhance product quality, food safety, and team performance. Willing to take on other duties as assigned.

Qualifications:

  • Strong experience in leading quality control/assurance teams within the food manufacturing industry, preferably in spice manufacturing.
  • Knowledge of food safety regulations (FDA/USDA) & quality standards (SQF/HACCP/GMP/FSVP/PCQI).
  • Ability to assess issues and risks and promptly provide and implement sound recommendations.
  • Excellent leadership, communication, and problem-solving skills.


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