Customer Service Expert

3 weeks ago


Charlotte, North Carolina, United States Siege Consulting Group Full time
Job Overview

Siege Consulting Group is actively seeking highly motivated and driven individuals to fill our Customer Service and Sales Representative roles. As a key member of our retail department, you will be responsible for providing exceptional customer service, generating sales leads, and contributing to team goals.

Responsibilities Include:

  • Managing customer accounts and processing orders
  • Resolving customer complaints and issues
  • Generating sales leads and promoting products and services
  • Building strong relationships with customers
  • Meeting sales targets and handling quotas
  • Keeping accurate records of customer interactions

Requirements:

  • High school diploma or equivalent required, college degree preferred
  • Proven customer support experience and track record of over-achieving quota
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively

Benefits:

  • Hourly pay with uncapped commissions
  • Paid training
  • Room for growth
  • Competitive bonuses and incentives
  • Cell phone reimbursement
  • Travel and networking opportunities

Estimated Salary: $45,000 - $65,000 per year



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