Customer Experience Expert

3 days ago


Charlotte, North Carolina, United States Cole Haan Full time
Job Description

Cole Haan is a dynamic and growing luxury fashion brand seeking a Customer Experience Expert to join our team. In this role, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and achieving sales targets.

Key Accountabilities
  • Create a culture of customer obsession that caters to the extraordinary achiever
  • Deliver operational consistency by following all operational objectives with regards to loss prevention, health, and safety
Qualifications and Requirements
  • Able to lift, push, and pull up to 25 pounds regularly
  • Able to lift, push, and pull up to 50 pounds occasionally
Compensation and Benefits
  • Estimated salary range: $55,000 - $80,000 per year
  • Benefits package includes health, dental, and vision insurance
  • Opportunities for career advancement and professional growth


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