Quality Assurance Manager

5 days ago


Indianapolis, Indiana, United States FFP Full time
Job Description

Job Summary:

The Quality Assurance Supervisor is responsible for overseeing the quality assurance activities on the production floor, ensuring that all products meet established quality standards and regulatory requirements. This role involves supervising quality assurance teams, conducting audits, managing documentation, and collaborating with various departments to maintain and improve quality systems.

Key Responsibilities:

  • Team Supervision: Oversee and manage quality assurance teams, providing guidance, training, and performance evaluations.
  • Quality Assurance Monitoring: Ensure compliance with quality standards by supervising in-process hourly checks and monitoring production processes.
  • Audits and Inspections: Conduct facility audits to verify adherence to quality and regulatory standards. Identify areas for improvement and implement corrective actions.
  • Documentation Management: Maintain all 3rd party and regulatory documentation, including but not limited to SQF, Organic, and RFA. Oversee the verification and maintenance of quality assurance documentation, ensuring accuracy and compliance with regulatory requirements.
  • Issue Resolution: Identify, investigate, and resolve quality issues promptly. Collaborate with production and quality assurance teams to implement effective solutions.
  • Customer Complaint CAPAs: Conduct customer complaint Corrective and Preventive Actions (CAPAs), analyze root causes, implement corrective actions, and create detailed reports.
  • Equipment Calibration: Ensure routine calibration and maintenance of quality assurance equipment to guarantee accurate and reliable quality checks.
  • Continuous Improvement: Support continuous improvement initiatives to enhance product quality, operational efficiency, and overall quality assurance processes.
  • Training and Development: Provide ongoing training and support to quality assurance teams on quality assurance procedures, standards, and best practices.
  • Reporting: Prepare and present detailed reports on quality assurance activities, findings, and improvements to the Quality Manager.
  • Compliance: Ensure all quality assurance activities are conducted in compliance with company policies, industry standards, and regulatory requirements.

Requirements:

Qualifications:

  • Education: Bachelor's degree in food science, Microbiology, Quality Assurance, or a related field.
  • Experience: Minimum of 3-5 years of experience in a quality assurance role within a manufacturing environment, preferably in the food or beverage industry. Prior supervisory experience is highly preferred.

Benefits:

  • Medical, Dental, Vision, and Prescription Drug Insurance effective on the first of the month following start date
  • Health and Wellness Incentives
  • 10 Days of Vacation
  • 9 Paid Company Holidays
  • 5 Personal Days
  • 401(k)
  • Health Savings Account (H.S.A.)
  • Long-Term and Short-Term Disability
  • Life Insurance
  • Accidental Death & Dismemberment (AD&D)
  • Employee Assistance Program (EAP)


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