Automotive Service Director
5 days ago
Job Overview
The Automotive Service Manager at Mills Auto Group is responsible for overseeing and managing all aspects of the service department, including customer service, operations, and profitability. This role requires a strong leader who can motivate and supervise a team of service technicians and support staff to deliver exceptional results and drive departmental growth.
Key Responsibilities
• Manage and supervise a team of service technicians and support staff to achieve high levels of customer satisfaction and departmental profitability
• Develop and implement strategies to increase service department revenue and improve operational efficiency
• Monitor and analyze departmental expenses to ensure compliance with budget and quality standards
• Train and mentor service department employees to enhance their skills and knowledge
• Collaborate with other departments to ensure seamless communication and effective problem-solving
• Stay updated on industry developments and trends to identify opportunities for growth and improvement
Requirements
• At least 5 years of experience in an automotive service management role
• Proven record of success in managing a profitable service department
• Excellent leadership, coaching, and communication skills
• Strong knowledge of automotive repair and maintenance
• Familiarity with dealership software and systems
• Ability to work in a fast-paced and dynamic environment
• Strong problem-solving and decision-making abilities
Benefits
• Competitive base salary plus commission structure
• Total compensation ranging from $110,000 to $150,000 per year, paid semi-monthly
• Health insurance benefits
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts on vehicles and services
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